Key Account Manager - KAM031523

POSITION OVERVIEW:

Reporting to the National Sales Director, the Key Account Manager will build and maintain strong customer relationships while managing sales activities within a select group of key accounts.

ACCOUNTABILITIES:

• Implement strategic sales plans to accommodate corporate goals for region.
• Deliver sales presentations to key accounts; maintain relationships, negotiate and close deals.
• Resolve key account issues/complaints.
• Review market analyses to determine customer needs, price schedules, and discount rates.
• Ensure pricing policy adherence.
• Responsible for ongoing forecasting and demand planning.
• Monitor customer risk/account receivable reporting for the territory. Resolve credit issues in a proactive manner.
• Direct channel development activity and coordinate sales distribution.
• Advise accounts concerning sales, advertising techniques, retail planning and merchandising.
• Manage company policies and monitors brand presence within accounts.
• Analyze sales statistics to formulate policy and assist dealers in promoting retail and ecommerce sales.
• Directs product simplification and standardization to eliminate unprofitable items from sales line.
• Represent company at trade association meetings and events to promote product.

• Analyze and control expenditures of division to conform to budgetary requirements.
• Prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Monitor and evaluate the activities and products of the competition.

REQUIREMENTS:

• Bachelor's Degree from four-year college or university (emphasis in Business Administration or Marketing concentration preferred), and a minimum of 5 years of professional sales experience and/or training; or equivalent combination of education and related experience is required.
• Previous strategic key account management/sales management experience in tennis industry and/or large chain retail sporting goods industry is highly preferred.
• Digital presentation skills are required.
• Footwear/Apparel sales experience a plus.
• B2C E-Commerce experience a plus.
• Experience with Electronic Data Interchange (EDI) a plus.
• Excellent oral and written communication skills.
• Ability to work well within a team environment.
• Excellent organizational skills.
• Demonstrated resourcefulness, creativity, and continued willingness to take initiative a must.
• Working knowledge of Database software; Internet software; Order processing systems; Word Processing (Word) software is required.

TRAVEL REQUIREMENTS:

• Approximately 25% travel time is required.